Digital Collector

A Robust In-House Debt Recovery Solution

Sample Call

Feature-rich fully managed Software-as-a-Service in-house collection solution.
Collect up to 60% of recoverable funds from your bad monthly debt file in-house, avoiding sending those accounts to your collection agency.
No cost to implement – Pay only for the Digital Collector’s results.
Go live in 30 days or less.
Programmatically Call, SMS, and Email to solicit payment on your past-due accounts, prior to submitting them to 3rd-party collections.
Resulting in significantly fewer accounts submitted to your collection agency.
PCI DSS & FDCPA compliant.
30 Years of debt collection experience.

Submit your monthly collection file to ACM 30-45 days prior to submitting it to your collection agency.
During that period, our solution will execute strategically-scheduled Calls, SMS Messages, & Emails, requesting payment on their past-due account.
The Digital Collector integrates with your existing credit card processor, giving you immediate access to all funds collected.
Ability to transfer callers to your live agents.
Accounts not collected by the our tool can be forwarded to your collection agency, or to ACM’s call center staff for further in-house collection efforts at rates lower than you are paying your current collection agency.
Inbound & outbound dialing strategies & solutions.

We provides the patient with all account details, including dates of service, service location, attending physician, and payment and insurance billing history and payments.
The Digital Collector will create an in-house payment plan portfolio, eliminating future collection agency fees.
Patients appreciate being contacted by your hospital versus a collection agency regarding their past-due account.
Eliminates alienation.
The Tool can transfer calls to your internal customer service representatives.
Reduce collection costs on past-due accounts by up to 75%.
Immediate access to all funds collected.